Incident #0001: The Ethernet Cable That Wasn’t Plugged In
Every IT person has one. That ticket. That moment. That thing you spent way too long troubleshooting before realizing the answer was painfully obvious. Mine? The Ethernet cable. The one that wasn’t plugged in. Now before anyone laughs… yes, I know. 😂 But here’s the thing people don’t understand about IT: when someone tells you…